Where Travelers Got Stuck

The app was packed with features but light on clarity. A messy hierarchy and inconsistent patterns made simple tasks like checking flights, picking seats, reviewing details feel like a maze. Onboarding offered no real direction, visuals clashed, and the lack of a design system only added noise. Users arrived eager to book and left just as quickly. Confusion won, bookings lost.

Designing a Smoother Journey

We rebuilt the experience around simplicity. By turning scattered information into a clean, card-based flow, travelers can now instantly grasp routes, prices, aircraft types, and timing.
Every screen like search, details, seat selection was reshaped to support fast thinking and confident decisions, giving travelers the clarity they’d been missing.

Our Mission

In a crowded travel-app world, we aimed to cut through the chaos.
The goal was to help travelers quickly find the right flights, compare options effortlessly, and book without friction. Predictable layouts, real-time data, and a calm visual system became the backbone of the new experience.

The Roadmap

We mapped the entire booking journey and removed the pain points.
Search, comparison, and seat selection were rebuilt with cleaner structure and clearer navigation. A 3D interactive map and real-time seat availability transformed the flow into something intuitive—and genuinely enjoyable.

Design Choices That Mattered

Bold airport codes. Consistent cards. Predictable navigation.
A simplified seat picker with clear states. Logical grouping for profiles, passengers, and extras.
Everything was crafted to reduce friction and make “next steps” obvious at every moment.

The Results

The redesign didn’t just look better, it performed better:
+62% booking completion, - 45% abandonment, +31% seat-selection engagement, +36% daily use, - 57% support requests.
Travelers now move through the journey with confidence, exactly the way it should be.